Terms and Conditions

What’s Included

  • Open source software with just 6 encoded core files
  • Software license to run a single instance of the software
  • Free technical support for 1-year
  • 1-year access to the Client Center (view license keys, download new versions, etc.)

Free Technical Support

  • We offer email support only during normal business hours (Monday through Friday, 10 AM – 6 PM EST)
  • Please allow up to 48 hours for a response before resubmitting your inquiry
  • If you require immediate responses, we offer premium support
  • Includes: Explanation of features, general advice regarding the software’s usage and limitations, and configuration options (e.g., how to enable/disable listing approval)
  • Excludes: Installation, upgrade, customizations of any kind, design integrations, custom programming, issues arising from modifications, ionCube issues, 3rd party scripts, or requests for assistance to modify the software, explanation on what files to modify (e.g., how/which templates to modify)

Order Processing, Timeframes, and Delivery

  • All orders are screened by 2CheckOut.com, which usually takes minutes but can take up to 48 hours
  • Upon approval, you will receive an email with download instructions
  • You can create a “development” license key to test the software for 30 days
  • The software requires a 3rd party program such as UnZip, to decompress. See our requirements page
  • It is the customer’s responsibility to download, install, and configure the software

Money-Back Guarantee

  • Per our money-back guarantee, you are entitled to a full refund if:
  1. The refund request was received within the 30 day period
  2. You have not created a permanent license key
  3. Professional services, such as installation, upgrades, custom work, support extensions for 1 year, and branding rights are non-refundable.

Software Requirements

  • You can view full details on our product requirements page