Support Center: Professional Installation/Upgrade FAQ
Once you have done this or if you are currently within your support period, you can request us to install it as a professional paid service from our pricing page. Please see our pricing page for up-to-date pricing.
NOTE: The professional installation/upgrade service does not cover or include installing ionCube, setting up the server, or transferring any custom changes or design elements that have previously been done.
If you are interested in upgrading to the latest version and wish to keep custom changes in place, please contact us for a price quote and timeline. You will need to be able to provide us with a brief description of current mods in place that you want transferred.
If you have an issue with the software and want it upgraded to resolve an issue, you will need to upgrade to the latest version or contact us for a quote to resolve the issue.
In addition, we also pay close attention to trends happening in the industry and web, taking this into consideration with the direction of the software. For example, we now offer a fully mobile-friendly/responsive design, which was not even a consideration a few years ago.
If you’d like for us to assist, we are available for paid custom development work. Please contact us for a price quote and timeline.
Please be sure to view our support policy.